Frequently Asked Questions! Everything you want to know is here.
3 Jun 2025
Merchant Section - For Pet Businesses
Q1: What is BooMarket?
A1: BooMarket is the integrated pet marketplace platform built into the Peqaboo App. We aim to connect quality pet product retailers and service providers (such as pet supply stores, groomers, trainers, pet hotels, etc.) with a large community of caring pet owners.
Q2: Why choose to open my pet business online store on BooMarket?
A2: BooMarket offers several unique advantages to help elevate your business:
Boo AI Smart Personalization Recommendations: Your products and services can be accurately recommended through Peqaboo's exclusive Boo AI technology, based on the specific conditions of users' pets (such as breed, age, health needs), significantly increasing visibility and transaction opportunities.
One-stop Pet Ecosystem: BooMarket is not only a product sales platform but also integrates various pet services. Users can easily discover your products while looking for services and vice versa, achieving traffic sharing and cross-selling.
Easy Store Setup Tools: No complex technical background is required; with our intuitive backend management system, you can quickly establish a professional and aesthetically pleasing online store, easily listing products and services.
Comprehensive CRM Membership Marketing System: Establish a membership system, conduct tiered management, and use system tools to plan precise marketing strategies to cultivate customer loyalty and create your brand's traffic pool.
Diversified Secure Payment: Supports credit cards, PayPal, and various mainstream local payment methods to ensure smooth and secure transactions.
Powerful Marketing Tools: Built-in SEO optimization, social media integration, and other tools to help you attract more potential customers.
Local Professional Customer Service: We have a local team in Hong Kong ready to provide you with support and assistance for your store operations.
Q3: How do I start selling my pet products or services on BooMarket?
A3: It's very simple!
1. Enter the "BooMarket" marketplace within the Peqaboo App.
2. Click on "Apply to Join Platform" or related buttons.
3. Fill in your business information and submit your application.
4. After our team approves your application, you can start setting up your store and listing products/services. For detailed guidance, please refer to our 【[Merchant Store Setup Guide Page Link]】.
Q4: Is there any fee to open a store on BooMarket?
A4: 0 dollars!
Q5: What types of pet products or services can I sell on BooMarket?
A5: BooMarket welcomes all types of legal pet-related products and services, including but not limited to:
* Products: Pet staple foods, snacks, toys, clothing, cleaning supplies, grooming supplies, cages, travel gear, etc.
* Services: Pet grooming, pet training, pet boarding/childcare, veterinary consultations (non-emergency), pet photography, pet events, etc.
Q6: How does Boo AI personalization recommendations help my store?
A6: When users complete their pet profile in the Peqaboo App, Boo AI can understand the specific needs of the pet. When users browse BooMarket, the AI prioritizes showing them the products and services that best match their pets, including products from your store. This means that your products are more likely to be seen by potential buyers who really need them, effectively boosting click-through and conversion rates.
Q7: How do I manage orders and payments?
A7: You will have a merchant management backend where you can easily view and manage all orders. When customers show interest in your products/services and confirm transaction details with you through the built-in chat function, you can directly generate a secure payment link for them in the chat. Once the customer successfully makes the payment, the funds will be transferred to your designated bank account according to the platform's settlement cycle.
Q8: What should I do if I encounter technical issues or need assistance?
A8: Our local customer service team is always ready to provide support. You can contact us through the help center within the Peqaboo App, via email (hello@peqaboo.com), or the designated merchant support hotline.